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Description of franchise system


An ethical premium coffee experience

Costa Coffee has worked long and hard to create our famous Italia Mocha blend. But, we’ve created more than just a unique coffee experience. Costa Coffee stores are warm places, where everyone feels welcome immediately. Costa Coffee is simply different than the ordinary coffee shop.

The Costa Coffee experience is completed by our passionate baristas. We’re proud of our authentic coffees and our skilled and professional staff. What separates Costa Coffee from the competition is that customers can enjoy a perfect cup of premium coffee, every time they visit us. Every single coffee bean that we use at Costa is Rainforest Alliance Certified, which means that we actively support coffee farmers in third world countries.

Our coffee arrives from Africa, South and Central America, and the Far East. But, we do more than that. Our milk originates from our own, happy cow crowd. Our Costa coffee machines use 30% less energy than conventional machines.

And our Costa Coffee cups are made from certified pulp, which can be recycled more widely than conventional pulp. Costa Coffee is successfully serving high quality coffee for nearly forty years now. We have been the fist coffee chain in the UK, that took over the control for its complete production.


Franchise concept

A unique franchise opportunity

When you decide to join the Costa Coffee franchise network, there will be nothing left to chance. We have developed proven methods and successful operational systems to help you start a sustainable operation. Our tried and tested franchise systems will leave you free to develop and promote your business. Your own Costa Coffee outlet will be located in a busy market town with a constant flow of customers.

We will not only train you, but also your staff to ensure the maintenance of our high company values. Our training program includes hands-on courses, practical advice, and the support and advice of a true business partner. Costa Coffee will help you to create a detailed business plan and we will always have an eye on your operation to ensure that you are doing well.

When it’s time for the Grand Opening of your new Costa Coffee, we will of course be there. But we also don’t walk away afterwards, we will continuously support you over many years.


Franchise partner profile


Franchisee Requirements

We are currently seeking new franchisees in the UK and worldwide. If you want to join the Costa Coffee franchise network, you need to bring a lot of energy and personal resources. If you can add enthusiasm and dedication to our experience and expertise, we will be able to successfully establish your new Costa Coffee franchise business.

It will take a lot of time and effort from you to set up your business, but believe us, it will be worth all the trouble. Contact us to fathom the possibility of launching a Costa Coffee franchise in your area!

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